15.927 “Mobile” cell towers in Makkah, Medina and the Holy Places in addition to 460 sale points for mobile SIM cards ‘’GASTAT’’: More Than 7.400 Employees to Provide Information and Communication Technology (ICT) Services for Hajj Season of This Year On Friday 6th of Dhu Al-hijjah, the General Authority for Statistics (GASTAT) published the related data of ICT services provided by Saudi Arabia to pilgrims within the statistical calendar of 1439 H Hajj season. The statistical calendar showed that the total number of employees providing ICT services this year reached 7.411 employees who work 24/7 in order to deliver adequate and improved services. Moreover, these services are supervised by the Communications and Information Technology Commission in accordance with authorized service providers. On the other hand, the number of branch offices of telecom services reached 69 offices in Makkah this year, and the total number of 2G, 3G and 4G cell towers was 15.972 towers and that is to ensure and extend the coverage of mobile network and data in Makkah, Mina, Muzdalifah, Arafat, Medina and at the Holy Mosque. Additionally, telecom and internet services are available at all air, land and sea ports as well as all roads to serve pilgrims at anytime and anywhere. The percentage of increase in the number of 4G cell towers was at 42.90% at the Holy Mosque, 24.40% in Makkah, 106.00% at the holy places, and 24.50% in Medina. More importantly, the percentage of increase of 4G network capacity at the peak hours for this season reached 80.00% at the Holy Mosque, 84.00% in Makkah, 182.00% at the holy places, and 36.30% in Medina.   It is worth mentioning that within the developmental works of serving pilgrims, the number of base stations ‘’cell towers’’ increased to nearly 3000 cell towers in Makkah and Medina compared to last year. Concerned bodies have also worked on providing wireless internet services by using Wi-Fi technology where the access points of this year reached 3000 points. The Ministry of Communication and Information Technology has launched ‘’Smart Hajj’’ application this year on ‘’Saudi’’ portal to provide digital services. Moreover, the ministry has also made a list of the distinguished interactive apps in order to identify Hajj rituals and to help pilgrims to benefit from technology when moving between the holy places. Also, the ministry has put a number of guidelines, health apps and some government applications that may help pilgrims and Umrah performers in Makkah and Medina.  On the other hand, the Communications and Information Technology Commission branch in Makkah periodically checks the sound and internet indicators, ensures their effectiveness, scans the frequency bands of mobile networks at the Two Holy Mosques as well as the connected highways between Makkah, Jeddah and Medina to ensure the quality of mobile services. It also deals with any harmful interference that may affect the performance of the network and allows the use of frequencies of each mobile service provider to increase the capacity of the network and improve the level of services provided to pilgrims in Makkah, Medina and the holy places. Saudi Arabia's telecommunications companies have more than 460 sales points available at the holy places to provide SIM cards, data SIM cards and recharge cards, as well as providing technical support centres with various languages to serve the pilgrims. GASTAT has included this data and its details in the statistical calendar of 1439 H Hajj season, which was set in order to publish all the statistics related to Hajj services provided by governmental entities to pilgrims, on its official website www.stats.gov.sa .

13.909 flights, and more than 600.000 bus trips “statistics” : More than 47.700 employees providing the services of transport, post, shipping, and supply to pilgrims On Thursday, the 5th of Dhu-Al-Hijjah 1439 H, the General Authority for Statistics (GASTAT) has clarified within the statistical calendar of 1439 H Hajj season published on its official website that the number of labor force in the transportation and post services, as well as the logistic services (shipping, post, and supplies) provided by Saudi Arabia to pilgrims reached 47.765 employees who work in seven sectors specialized in the services of land and air transport, in addition to the services of shipping, post, and supplies. On the level of air transport, which is supervised by the Civil Aviation Authority, the total number of international and domestic flights prepared for transferring pilgrims reached 13.909 flights. In Jeddah, the number of international and domestic flights from and to King Abdulaziz International Airport reached 7.255 flights, whereas as Prince Mohammed bin Abdulaziz International Airport in Medina registered 6.654 international and domestic flights. On the other hand, more than 1.369 employees in Jeddah airport and more than 809 employees in Medina airport started to work twenty four seven since the beginning of Dhu-Al-Qida  in order to provide pilgrims who arrive by plane  with all services they need. Their work will last until the mid of next Muharram. The airport services include: maintaining the safety of passengers, organizing the planes movement, observing the performance of electrical and technical systems at airports, ensuring the arrival of luggage, and keeping the airport facilities clean. It is worth mentioning that the terminal of pilgrims in King Abdulaziz International Airport receives about 50.000 pilgrims daily.   The terminals of Hajj and Umrah can receive 3800 arrivals per hour, and 3500 departures. However, the waiting areas can take up to 7000 passengers in the arrival terminal, and 12.000 passengers in the areas outside the terminal. The new terminal can take more than 91,000 arrivals and 84.000 departures per day. Those terminals can operate 312 flights which means 13 flights per hour.    In terms of sea transport, which is supervised by the General Ports Authority, more than 300 employees work at Jeddah Islamic Port to facilitate for the arrival of pilgrims, reduce the period of their checkout procedures, and equip facilities that serve and receive pilgrims from the first moment of their arrival to the port until they leave. The port started to receive pilgrims coming by sea from the mid of Dhu al-Qida and lasts until the fourth of Dhu al-Hijjah where 17 trips were scheduled on three ferries. The arrival terminal may receive more than 800 pilgrims per hour. As for the transport by buses, there are 600.000 bus trips to transfer pilgrims in the holly places by using 18.700 buses during the days of Hajj. There are also more than 43.786 employees, supervisors, and drivers to control the process of transferring pilgrims by buses from the General Cars Syndicate and the Higher Commission for Controlling Pilgrims Transportation which work on setting a system that ensures determining the responsibility of the safety of cars that are used to transfer pilgrims, insuring all buses, making sure that all buses have undergone technical and safety check in the motor vehicles periodic inspection stations, making field visits to the sites of pilgrims transportation companies to check the buses that passed the periodic inspection , operating the buses and violations registration system, in addition to all data of buses including the type of bus, license number, body number, and the bus brand.  Furthermore, they also work on following-up the operation of buses at airports, ports, and road rest areas, direction and Tafweej centres, and support centres.  They also follow-up the pilgrims transfer between Makkah, Jeddah, and Medina, in addition to observing the buses malfunctions, and following accidents- once they occur, coordinating with the concerned entities to check the procedures, making sure that all signs guiding to Hajj cities are available and that there is a driver for each bus, and coordinate with those who are responsible for guiding buses.  As for the track of transporting pilgrims by train, Makkah Development Authority has prepared the train to transfer more than two million pilgrims through more than one thousand trips within seven days. It also prepared nine stations distributed among Arafah, Mina, and Muzdalifah, with 60 entrance and exit gates.  In terms of the logistic services (express post, shipping, warehousing, and supplies) provided to pilgrims, more than 535 employees from the Saudi Post are working in 96 post offices in Makkah, Medina, and the holly places, equipped with 60 cars and 50 motorcycles. They work all day and night during the Hajj season. Post services include: pilgrims’ postal parcels that reduces carrying heavy weights by pilgrims when they transfer.  The services provided to pilgrims also include the service of selling ponds of “Hadi” and “Adhahi” during Hajj, in cooperation with the Saudi project to benefit from Hadi and Adhahi through the sale points in all Saudi Arabia’ post offices, or in the temporary locations of sale in Makkah, Medina, and the holly places. However, the total number of postal parcels that have been sent and received during the previous Hajj season reached 54.804 parcels.   For more information about the details of services provided by Saudi Arabia to pilgrims, please visit the statistical calendar of 1439H Hajj season on the official website of GASTAT www.stats.gov.sa

Including 25 hospitals, 153 health care centers, and  959 ambulance and medical teams “Statistics”:  More Than 32,500 Employees Provide Medical and Health Services to Pilgrims in 1439 H  Hajj Season On Wednesday, the 4th of  Dhu- Al hijjah 1439 H, The General Authority  for Statistics  (GASTAT) announced within the  statistical calendar  of 1439 H Hajj season,  published on  its official website www.stats.gov.sa ,  that the number of workforce provide health and ambulance services for pilgrims this season amounted to more than 31.571 capita (including 9.216 women) of the Ministry of Health,  Saudi Red Crescent Authority  and Saudi Food and Drug Authority members, as well as the workforce that  provide health services of security and military sectors members.  As well, the total number of medical and ambulance teams  in holy places during  Hajj season is more than 959 medical and ambulance teams providing their services to the pilgrims. Furthermore, GASTAT has pointed out through its daily bulletin in the statistical calendar of  1439 H Hajj season that Saudi Arabia harnessed its all financial and human potential in the field of health, curative, preventive and emergency services, such as free specialized health services enhanced by the Ministry of Health with more than 29.495 specialized medical staffs include:  doctors, pharmacists, nurses, technicians and administrators . Moreover,  the health services provided  to pilgrims include the following: open-heart surgery, cardiac catheterization, dialysis including both hemodialysis (HD) and peritoneal dialysis (PD), digestive endoscopies, in addition to  birth deliveries and other specialized medical services needed by pilgrim patients, where the number of operating hospitals totaled 25 hospitals in Makkah and holy places.  It is noteworthy that the number of health centers reached 153 centers that equipped  with all  health, medical and ambulatory potential, in addition to, 106 field teams in holy places as well as inside and outside Makkah, 100 small ambulances operating as mobile intensive care units in order to handle field ambulatory emergencies and 80  highly-equipped big  ambulances. Ministry of Health hospitals, since the beginning of Dhul-Qa'dah till the first of Dhul-Hijjah, in terms of services provided to the pilgrims,  have conducted 142 cardiac catheterization procedures, 9 open-heart surgeries, 761 dialysis ( hemodialysis HD ) ,39  endoscopy procedures, in addition to other 568 surgeries during the same period. Moreover, The Saudi Red Crescent Authority  has allocated 127 temporary and permanent rescue centers, 361 ambulances, 20 bicycles, and more than 1861 people for the emergency teams and workforce within the area of  Makka, Medina and Holy places,  to provide all emergency and medical services to pilgrims.  In addition to, all health and ambulance staff works in Makkah 24 hours a day,  until Sunday, 15 Dhu Hijjah, where the concerned entities have developed integrated programs and plans which include:  providing all needs and possibilities to handle emergencies and disasters, and providing medical, preventive, therapeutic as well as ambulatory services to pilgrims, Umrah  performers and Makkak as well as Prophet's Mosque visitors. These services are provided efficiently, effectively  and according to a unified methodology,  with latest methods of medical and ambulance care as well as  with qualified cadre with practical and scientific training, to achieve the health security of holy places and  the Two Holy Mosques visitors,  access roads, and air as well as sea ports. It should be recalled that these services are not limited to ground service through ambulances, but also including the Saudi Air Ambulance, motorcycles, rapid response specialized team, field teams in in the Holy Mosque and the Prophet's Mosque as well as surrounding squares depending on available human resources, in addition to a constellation of volunteers (males and females). On the other hand, The Saudi Food and Drug Authority(SFDA)  handling supervisory  tasks on (food, drugs and medical equipment as well as products) with pilgrims and Hajj missions as well as supporting supervisory entities responsible for the inspection of facilities that provide meals to pilgrims in Makkah, Medina and the holy places. It is worth mentioning that SFDA provides seven major services including:  inspection of food, drugs and medical equipment as well as products coming through ports, health surveillance of food facilities located in the scope of Holy  Makkah Municipality and Al Medina Regional Municipality, health inspection of  sacrifices slaughtered in slaughterhouse in Mina place  , conducting field studies of food safety,  raising awareness during Hajj season of  the safety of food, drugs and medical equipment as well as products, in addition to inspection of transportation means entering Makkah and holy placess.    For more information related to statistical services provided by Saudi Arabia to the pilgrims, GASTAT has provided plenty of details in Hajj statistical calendar 1439 H, published on its official website www.stats.gov.sa

With more than 7300 supervisors, and 1480 vehicles in the field “Statistics” Six Governmental Entities Integrate with Each Other to Provide Supervision and Follow-up Services to Guarantee the Success of 1439 H Hajj Season TheGeneral Authority for Statistics (GASTAT) announced today in the statistical calendar of 1439 H Hajj season published on its official website www.stats.gov.sa that the number of the workforce that provides supervision and follow-up services to pilgrims reached more than 7300 supervisors and observers, including more than 160 women. Six governmental entities provide the supervision and follow-up services; Makkah Region Emirate, Medina Emirate, Ministry of Hajj and Umrah, Ministry of Commerce and Investment, Control and Investigation Board, and Ministry of Labour and Social Development. These entities have many supervision tasks such as:  general supervision on all services provided in Hajj from all government entities, coordination with different government entities, making sure that all necessary preparations related to Hajj season are available, developing necessary plans to address any faults or notices in order to prevent them in the Hajj season, follow-up and coordination of the procedures related to the projects' implementation and services provision in the sites related to Hajj and Umrah in Medina Region, Supervising the work of the office units and committees that carry out field tasks related to the matters of pilgrims and Umrah performers, Participating in the committees, studies and research related to the works of Hajj and Umrah, Verification of arrival procedures completion speed in the land, sea, and air ports, making sure that the pilgrims are heading directly to their residences in Makkah and Medina, Supervision on the performance of the entities working in the ports which are supervised by the ministry (pilgrims guide institutions, agencies unified office, General Cars Syndicate, Pilgrims buses guidance bureau) and monitoring the failure, monitoring any direct development, Supervising the operations of transferring pilgrims from the air, land and sea ports to Makkah and Medina to be safe and easy,  Inspection of Pilgrims' residences in Makkah and Madinah and address deficiencies if any,  Follow-up the availability of quantities of goods, basic food supply and main meals in Makkah, Medina ,Jeddah, Taif and the holy places, follow up the availability of quantities in the suppliers and traders of food supply, basic supplies, national factories and the quantities of goods associated with them imported from Jeddah Islamic Port and other ports, monitoring the inventory and follow-up its availability in sufficient quantities to meet any potential increase in demand, or the occurrence of emergencies requiring food supply  with continuous supplying without obstacles, Increasing the supervision on shops to ensure the quality of food commodities offered ,their suitability for consumption and its conformity to the standard specifications,  supervision of the services provided to pilgrims in the ports of entry and ports of departure by land, sea and air, Comprehensive control over the services provided in the Hajj,  Participation with the committee of sites distribution and clearance of government entities in the holy places, Follow up the arrival of seasonal labor through air, land and sea ports, Follow up seasonal labor during the Hajj season and make sure of their workplaces and places of residence, Follow-up facilities with seasonal visas and the application of regulations against any violation, as well as  providing social care for children and elderly in care centers.   The supervision and follow-up work of the concerned governmental entities includes both office work and the field work, as the total number of vehicles assigned to these tasks in the field reached more than 1480 vehicles, including custom equipment, cars, and motorcycles equipped with more than 2320 wireless devices for direct communication. The 1439 Hajj Statistical Calendar, published by the General Authority for Statistics, contains details of these statistics, it can be accessed through the official website of the GASTAT.