19 Government and Private Entities Providing more than 136 Main Services to Pilgrims
 

“Statistics”: More than 192.200 Male and Female Employees Working Around the Clock to Serve the Pilgrims in the Field of Public Services  
 

On Tuesday 3rd of Dhul Hijjah, 1439H, the General Authority for Statistics (GASTAT) announced more than 136 main services in the field of public services within the statistical calendar of the Hajj season this year. It includes: secretariats and municipalities activities , control and inspection services, electricity and water services, religious and information awareness, security services, preparing ports to receive pilgrims, issuing Hajj licenses for pilgrims coming from inside Saudi Arabia, civil affairs services, in addition to other supportive services.
 Through the statistical calendar published on its official website, GASTAT stated that the total number of labor force providing public services reached 192.254 male and female employees, 189.113 of them are men and 3.141 are women who works around the clock during all the days of the Hajj season. Whereas the number of equipment and machinery used for this service reached 59.741 equipment and machinery, 7.956 cars, 1.583 motorcycles, 13.349 wireless devices, and 3.760 computers.  
The security services provided to the pilgrims are the most important public services provided by the "Public Security". It implements the security and traffic plans and the maintenance of public order in Makkah, the Holy Places and Madinah. The number of police stations in Makkah and the holy Places reached 52, whereas the number of traffic centers is 280, in addition to 75 security control centers stationed at the borders and entrances of Makkah and the Holy Places. 
The General Directorate of Passports works, through more than 5.000 employees who works as officers, personnel and technicians, to prepare the ports to receive pilgrims and provide necessary services until the completion of the procedures for their departure to their countries through 7 land ports, 3 air ports and 2 sea ports. In addition, the Saudi Customs also provide custom services and reception and farewell services to pilgrims through labor force exceeding 2000 employees. Moreover, the Ministry of Environment, Water and Agriculture is present at the same ports through 14 quarantine rooms to inspect animal and plant consignments coming to Makkah and Madinah.
In the field of providing civil defence services, approximately 15.000 of the General Directorate of Saudi Civil Defence staff works to implement preventive awareness programs as soon as pilgrims come to Saudi Arabia from their countries and ensure the availability and completion of safety requirements in their places of residence in Makkah, Madinah and Holy Places. In addition, they provide civil defence basic work such as firefighting, rescue, ambulance, evacuation operations, etc. The number of civil defence centres inside the Holy Places reached 105, in addition to 556 preventive supervision points, contingency units and support units. Moreover, there are 64 centres in Makkah, 30 centres in Madinah, and 25 centres of civil defence at the border entry ports and main roads. 
In the field of providing and enabling government entities to use technology, the National Information Center, through more than 1.355 technicians and administrators, provides and prepares tablets to read the electronic Hajj permits in the sites of screening and security control at the entrances of Makkah. It also prepares and operates all Hajj entry points in all regions of Saudi Arabia, screening sites and security control sites at the entrances of Makkah by devices, fingerprint stations, different types of printers, and information transmission circuits using modern technologies. 
The Civil Affairs also provide their services through electronic services and through their presence in 10 Civil Affairs’ offices in Makkah and Madinah. The services include, the issuance and cancelation of Hajj permits for the pilgrims coming from inside Saudi Arabia and the registration of births and deaths incidents of pilgrims who are residents or coming from outside Saudi Arabia.
In order to highlight the pilgrimage and its importance, and to transfer its work to all countries of the world, the media and awareness services emerges. The Ministry of Media prepares Media centres in ( the Holy Places, Madinah and Jeddah). In addition, it carries out the work of supervision and approval of publications that the official and private entities, diplomatic missions and Hajj missions wish to distribute to pilgrims. Furthermore, it controls different publications that comes with the pilgrims through the ports of Saudi Arabia, Monitor publications published in Arabic and foreign newspapers, prepare daily reports on Hajj matters, coordinate with the press organizations to issue press supplements for pilgrims in a number of languages and supervise their distribution at the ports and the places of pilgrims, host a number of media professionals from Arab and Islamic countries to cover Hajj. Whereas the Saudi Press Agency broadcasts reports, news and surveys of interest to pilgrims, highlight the Hajj journey, highlight the efforts of the government of the Custodian of the two Holy Mosques in serving the pilgrims, highlight the efforts on services and accomplishments, make press interviews with Hajj missions and pilgrims, translate all this by broadcasting hundreds of news , reports and press interviews to visual, audio and print media on the website of (SPA agency) and social media and other types of media. It is broadcasted in six languages (Arabic, English, French, Russian, Chinese and Persian). The Saudi Broadcasting Authority has a staff of up to 1000 employees, including media specialists, administrators and technicians, to broadcast the Hajj rituals through two satellite channels and five radio stations. In addition, the General Commission for Audiovisual Media regulates and facilitates the rituals of Hajj through 134 satellite channels, 18 radio stations, in addition to providing permits for foreign media missions, issues permits for foreign channels, issues filming permits for local production companies, ffacilitates the work of all media involved in covering Hajj rituals. 
In addition, the Ministry of Islamic Affairs, Dawah and Guidance provides its services through 2.824 employee who organize various Dawah activities and answer religious inquiries via free telephone, which reaches 57,000 calls during the Hajj season.
In the field of guidance and support services, the Saudi Arabian Scouts Association works through 3000 scouts to guide lost pilgrims and guide them to their locations, distributes Quraan, books and educational materials, contributes in organizing pilgrims while they are at the sites of the Ministry of Islamic Affairs, regulates the random selling points, food supply stores, barber shops and peddlers, stops  violators jointly with Makkah Municipality team, Organizes the entry of pilgrims and directs them inside health facilities, helps those who need transport by carts and guides them to their destinations, supports the Ministry of Health,  pilgrims Tafweej from the pilgrims offices to Aljamarat, issues guides and maps for all government entities in Mina,  ‘Arafat, Makkah (Azizia) and Madinah (center area). The number of scout teams participating this year reached 370 scout teams.
In addition, the Institute of the Custodian of the Two Holy Mosques for Hajj and Umrah Research works to provide research and studies services in order to develop an integrated information system to support decision makers in the field of Hajj and Umrah through 200 employees working in the Hajj season. The institute issued 42 research and organized 18 specialized scientific research.
Regarding the preparation of Makkah and Holy Places facilities, the Development of Makkah Region Authority worked on shading the pedestrian ramp from Azizia to the Jamarat facility, shading the slopes of the train stations , maintenance of Aljamarat establishment and supporting projects, maintenance and operation of  the Holy Places train, all operations and cleaning of the facilities of the Holy Places through 11,777 employees. 
Furthermore, Makkah Municipality provides municipality services to the pilgrims through 15.671 employees, which include: General cleaning, collection, transportation and disposal of waste to maintain high levels of environmental sanitation, market monitoring and food inspection, operation and maintenance services for municipal facilities and supervision of slaughterhouses in Makkah.
Moreover, the Saudi Electricity Company works on the operation of five main stations through labor force that reaches 1500 employee. While the water services are provided through more than 2800 employee who work in the National Water Company to operate and maintain the water network and its attachments, and maintain and clean toilets in Mina, Mozdalefah and ‘Arafat.
It is worth mentioning that the General Authority for Statistics has provided these data and details through the statistical calendar of Hajj 1439 AH, which was allocated to publish all statistics related to Hajj services provided by government entities to pilgrims through its official website www.stats.gov.sa