FAQ

1- Who are GASTAT’s beneficiaries?

Individuals and households, private sector, government entities, international organization, researchers and academics, media, and GASTAT’s representatives.

2- How to ensure the confidentiality of data?

All information and data provided by the citizen, resident, or establishment are kept confidential, and are used only for statistical purposes, and conducting studies and multi-purpose research, according to the General Statistics System issued by Royal Decree No. (23) dated 12/7/1379 AH .

3- What is the periodicity of the statistical data issued by the General Authority for Statistics?

Monthly, quarterly, semi-annual or annual, depending on the statistical product.

4- What are GASTAT’s communication channels in case of any inquiries?

• Website: www.stats.gov.sa/ar/info-request

• Call Center: 199009

• Email: info@stats.gov.sa

• Twitter: @stats_saudi

5- How to apply for jobs at GASTAT?

You can apply through:

- Link: careers.stats.gov.sa/ar/

- LinkedIn

6- What are the methods used by GASTAT for data collection?

Data are collected as follows:

a) Field or telephone surveys, or electronically (through an application or link)

b) Administrative records.

7- How can I access GASTAT’s releases?

Through GASTAT’s official website.

8- How can I know the publication date of GASTAT’s releases?

Through the statistical calendar (Link:www.stats.gov.sa/ar/future-releases)

9- Is it possible to obtain data and information that are not available on the website?

This can be done by contacting Customer Support through one of the communication channels to ensure the availability of data:

- Email: CS@stats.gov.sa

- Website: www.stats.gov.sa/ar/info-request

10- How can I verify the identity of the field researcher?

You can verify his\her identity through the following:

- Request to see the field researcher's identification card.

- Contact the Call Center to ensure that the researcher is from GASTAT.

- Ensure that the Census interviewer wears the Census uniform. (Vest, hat and identification card).

- Note that the Census interviewer uses a tablet of the General Authority for Statistics.

11- How are telephone surveys conducted?

Telephone surveys' data are collected by a telephone call from GASTAT's representative via the unified number (920020081).

12- How can I submit a request for a researcher's re-visit or a call-back?

By contacting Customer Support through one of the following communication channels:

- GASTAT’s official number: 199009

- Email: info@stats.gov.sa

- Website: https://www.stats.gov.sa/en/contact-us

13- How can I file a complaint?