Statistics: More than (200) main services representing the (general Hajj services), which is one of the five basic services provided by more than (257 thousand) employees working in (21) government and private parties. 21 government and private parties collaborate in providing (general Hajj services) during the Hajj season this year 1440H. The general Hajj services are one of the five main services provided to pilgrims (supervision and follow-up services for Hajj, public pilgrimage services, health services for pilgrims, and transport services for pilgrims). The General Authority for Statistics (GAS) announced on Monday 4 of Dhu al-Hijjah 1440 H within the "Register of Hajj Statistics 1440 H" the detailed data regarding the (general Hajj Services) and explained that more than 200 major services in the field of (general Hajj services) are offered to pilgrims, including: activities of the secretariats and municipalities, supervision and inspection, as well as other services such as electricity, water, religious and media awareness, security services, processing services and the creation of outlets for the reception of pilgrims, in addition issuing Hajj permits for domestic pilgrims, civil cases services, and a number of other support services. The total number of people providing public services reached 257,763 male and female employees, including 253,905 men and 3858 women working around the clock throughout the Hajj season, while the number of equipment and mechanisms used for these services reached 62,050 pieces of equipment and machinery, 7,727 vehicles, 2,640 motorcycles, 14,498 wireless devices, and 5,337 computers. The security services provided to the guests of Hajj are highlighted as the most important public services provided by the General Security. It carries out security and traffic plans and maintains public order in Mecca, Mashaer and Madinah. The number of police stations in Mecca and Mashaer reached 52, and the number of traffic centers reached 280. In addition to 75 security control centers at the borders and entrances of Makkah and Mashaer, the Directorate General of Passports is operating through more than 6041 staff officers, individuals and technicians to equip and prepare the outlets to welcome pilgrims and provide them with the necessary services to complete their departure procedures to their countries through seven land ports, three airports and two maritime ports, in which the General Authority of Customs participates with a workforce exceeding 2638 employees providing customs services, welcoming, and bidding farewell to the guests of Hajj. In the same ports the Ministry of Environment, Water and Agriculture operates 14 sanitary quarantines to inspect animal and plant consignments coming into Mecca and Medina. In the field of providing civil defense services, approximately 16,325 members of the Directorate General of Civil Defense carry out preventive awareness programs as soon as pilgrims come to Saudi Arabia from their countries, and ensure the availability and completeness of safety requirements in their places of residence in Makkah, Medina, and the Holy Places. The number of civil defense centers within the Holy Places reached 105 centers, in addition to 556 preventive supervision points, and units of the emergency and support forces, as well as 64 centers in Mecca, 30 centers in Medina, and 25 centers for civil defense in the border ports and main roads. In terms of  providing and enabling government agencies to use technology, the National Information Center operates through more than 1465 technicians and administrators to secure and equip tablets to read the electronic pilgrimage permits in the sites of sorting and security control at the entrances of the Holy Capital, and processing and operation of all pilgrimage ports in all regions of the Kingdom with devices, fingerprint stations, and printers of various kinds, as well as information transmission services with modern technologies. Meanwhile, the Ministry of Interior for Civil Services provides its civil services electronically through 5 civil affairs offices in Mekkah and Medinah. These services include issuing and canceling Hajj permits for domestic pilgrims, and recording birth and death facts for foreign pilgrims and residents. In order to highlight the importance of the ritual of Hajj and broadcast it to all countries of the world, information and awareness services rise to the occasion, where the Ministry of Information equips the media centers in each of the Holy Places, Medina, and Jeddah, in addition to carrying out the censorship and authorization of publications that official and civil authorities, diplomatic missions and Hajj missions wish to distribute. It also provides media censorship of what is received with the pilgrims through the various outlets of the Kingdom. It also coordinates with the press organizations to issue press supplements directed to pilgrims in a number of languages, supervise their distribution in the outlets and places of pilgrims, and host a number of media from Arab and Islamic countries to perform and cover Hajj, while the Saudi Press Agency broadcast reports news and surveys of interest to guests highlighting the efforts of the Saudi government and its services and achievements, in addition to conducting press interviews with Hajj missions and pilgrims, and translating all of the above by broadcasting hundreds of news, reports, and press surveys of the audio-visual and print media on the website (SPA) in addition to social media in six languages: (Arabic, English, French, Russian, Chinese, and Persian). The Radio and Television Authority has a staff of up to 1237 employees including media people, administrators and technicians to broadcast the Hajj rituals through five satellite channels, six radio stations, and the Audio-Visual Production Organization organizes and facilitates the broadcast of Hajj rites through 247 satellite channels and 5 radio stations, in addition to issuing permits for foreign media missions, foreign channels, as well as issuing photographic permits for a number of local production companies, providing facilities to all media involved in covering the rituals of Hajj. In continuation of its awareness efforts, the Ministry of Islamic Affairs provides its services during the Hajj season through 1911 employees, by organizing various da'wah activities and answering religious inquiries through a toll-free phone, which amounts to more than 21,000 free contact hours during the Hajj season. In the field of guidance and provision of support services, the Saudi Arabian Scouts Association participates through 3289 Scouts to guide lost pilgrims and help them reach their premises, in addition to the distribution of Qur'an, books, and educational materials. They also contribute organizing pilgrims activities while they are within the sites of the Ministry of Islamic Affairs, following-up random stalls and shops selling food, supervising the vendor inspection system, and fining the violators with the participation of the Holy Capital Municipality teams, in addition organizing the pilgrims navigation inside health facilities, assisting those who need transportation by vehicle or guidance and transporting them to their destinations with the support of the Ministry of Health, in addition to guiding pilgrims from the pilgrimage offices to Jamarat, issuing guides and maps for all government agencies to the pilgrims of Mina and Arafat, Mecca (Aziziyah) and Madinah (central region). The number of scout teams this year reached 179 scout squads. The Custodian of the Two Holy Mosques Institute for Hajj and Umrah Research Center is working to provide research and studies services in order to develop an integrated information system to support decision makers in the field of Hajj and Umrah through 337 employees working since the early Hajj season which produced 45 researches and 19 specialized scientific forums.   As for facilities development services in Makkah and the holy sites, the Makkah Region Development Authority worked on shading the pedestrian slope from Aziziyah to the Jamarat facility, as well as shading the slopes of the ascent and descent of the Mashair train stations, maintenance and operation of the Jamarat facility and its supporting projects, maintenance and operation of the Holy Mashair train, in addition to all operating and cleanliness services in the Holy Places facilities which are carried out by 14,361 employees. Meanwhile, the Municipality of the Holy City, through 23,050 employees, provides municipal services to the guests of Hajj, including: General cleaning services, collection and transport of waste, and proper disposal to maintain high environmental standards. The Saudi Electricity Company operates five main stations with a workforce of 1616 employees. Water services are provided through 2,297 employees working in the National Water Company to operate and maintain water systems, and to clean and maintain toilets in Mina, Muzdalifa and Arafat.

Over 7000 Employees Working Around the Clock to Provide Telecommunications Services and Prepare 68 Offices GaStat: There are 13,776 Towers to Ensure Good Cellphone Coverage and 5G Technology in Mecca and the Holy Places for Pilgrims To raise the efficiency of ICT services in Mecca and the Holy Places, the Ministry of Communications and Information Technology deployed 5G technology during this year’s Hajj in Mecca, Medina, and the Holy Places, providing pilgrims with quality services. The ministry launched the second phase of the Smart Hajj initiative, which offers a number of applications, platforms and digital and awareness services. This year, the initiative included a volunteer training platform for pilgrims, a virtual reality platform to instruct pilgrims abroad on performing rites, as well as a platform for smart phone applications that would make it easier for pilgrims to benefit from a number of application during their journey. As per the statistics of the 1440 AH Hajj, provided to pilgrims by the Kingdom of Saudi Arabia, the General Authority for Statistics, the total number of employees providing telecommunications and IT services to pilgrims during the season this year reached 7098 employees, working around the clock to provide advanced and adequate communications services. The Communications and Information Technology Commission supervises all services provided to the guests of Rahman in coordination with licensed telecommunications and IT service providers.  There is a total of 68 telecommunications offices in Mecca. The total number of mobile towers in the Great Mosque, Mecca, Mina, Muzdalifah, Arafat and Medina was 13,776 towers, ensuring mobile communication coverage, data coverage, and coverage of land, sea and airports, roads, and Meeqaths with full telecommunication and internet services; In regards to services provided, the Mecca branch of the Communications and Information Technology Commission in Mecca periodically checks sound and Internet indicators and verifies their effectiveness, surveys mobile network bandwidth between the Two Holy Mosques, monitors highways linking Mecca, Jeddah and Medina to ensure mobile service quality, addresses any harmful interference affecting network performance, and allows the use of temporary usage of certain frequencies for each mobile operator to increase network capacity and improve the level of services provided to pilgrims in Mecca, Medina, and the Holy Places.  Authorized telecom operators in the Kingdom of Saudi Arabia are located in more than 68 points of sale across the Holy of Places to provide SIM cards, data, and top-up cards, in addition to providing technical support centers in various languages to serve pilgrims.  The General Authority for Statistics provides many details through the Hajj statistics register for 1440 AH, created to publish all statistics related to Hajj services provided by the government agencies to pilgrims, through its official website at www.stats.gov.sa

Transfer of pilgrims between the Holy Places (two million and one hundred thousand) via scheduled trip during Hajj, via 17,983 buses.  GaStat: The Kingdom has tasked 38,000 employees with  transport, mail, shipping, and logistics services for Hajj pilgrims. Transport, shipping, mail, logistics and logistics services in general are five of the most important services provided by the Kingdom of Saudi Arabia to pilgrims, and greatly facilitate the pilgrimage. The Kingdom has deployed 38,750 employees, working in seven specialized sectors to provide air and land transport, mail, shipping, and logistics services. This is according to the General Authority for Statistics’ numbers on the pilgrimage 1440 AH season, published on its official website on Wednesday 6 Dhu al-Hijjah 1440 AH.    Air transport, supervised by the General Authority of Civil Aviation, sees an expected total of 14,955 international and domestic flights for pilgrims. There are 8,209 flights to and from King Abdulaziz International Airport in Jeddah. There are 8,209 transporting pilgrims domestically and internationally to and from Prince Mohammad bin Abdulaziz International Airport in Medina. 1435 employees are at the Jeddah airport, 840 at the Medina airport, working around the clock starting from the first of Dhu al-Qidah to provide an integrated system of services for pilgrims arriving by air. Work will continue until the middle of the next Muharram, including services provided at airports: To maintain the safety of arriving passengers, regulate the movement of aircraft, and monitor the performance of technical and electrical systems within airports, an addition to supervising the arrival and receipt of luggage and maintain cleanliness of airport facilities. The Hajj Terminal at King Abdulaziz International Airport in Jeddah receives approximately 48,000 pilgrims daily. The complex of halls dedicated for pilgrims accommodates 3800 pilgrims per hour arriving, and 3500 pilgrims in departure, 12,000 passengers in areas outside the terminal; the modern halls accommodate 91,000 arrivals and 84,000 departures per day. They also can accommodate 312 flights at an average of 13 flights per hour. Sea transport is overseen by the Saudi Ports Authority (Mawani). It employs 292 employees in Jeddah Islamic Port to provide facilities for the arrival of pilgrims, reduce the procedure completion time, prepare facilities for the service and reception of pilgrims from the first moment of arrival at the port until their departure. The port started receiving pilgrims arriving by sea from mid-Dhu al-Qidah and lasts until the fourth of Dhu al-Hijjah. In regards to buses between the Kaaba and Holy Places, there are 2,100,000 trips via 17,983 buses during Hajj. There are 34,234 employees, drivers, supervisors handling bus transfers from the General Cars Syndicate and the Supreme Authority for the Control of Pilgrim Transport, which is working to establish a regulation to ensure the responsibility for the safety of vehicles used to transport pilgrims, control their movements, ensure that company owners sign ensuring the validity of their work buses, insure all buses, ensuring that companies' buses undergo periodic technical maintenance at the allocated stations, conduct field trips to to inspect buses passing approved checkpoints, operate a system for registration of buses and violations, and all the bus data adopted, including: Type of bus, license number, structure number, company affiliation, follow-up of bus operation at airports, port and road breaks, guidance and promotion centers, support centers, following-up the transport of pilgrims between Mecca and Medina and Jeddah, monitoring bus breakdowns, accidents—as soon as they occur—and coordinate with competent authorities to ensure the speedy completion of procedures, and to ensure the availability and adequacy of the signs indicating the cities of Hajj, as well as the availability of a guide for each bus, and coordination with specialists in guiding buses. In regards to transporting pilgrims between Medina and Mecca, the Haramain high-speed railway sees five daily trips to Mecca and five return trips to Medina; the train includes 4 stations with a total workforce of 456 male and female staff working throughout the year. Regarding logistics (courier, shipping, warehousing and logistics) provided to pilgrims, 494 employees of Saudi Post work in 61 post offices in Mecca, Medina, and the Holy Places, with the support of 40 cars and 72 motorcycles. The system operates around the clock Hajj. Postal services include: The “Hajj Packages” service, which seeks to limit extra weight that pilgrims are forced to carry. The services offered to pilgrims also include Hady & Adah in Hajj in cooperation with the Kingdom of Saudi Arabia Project For Utilization Of Hady & Adah through points of sale in all post offices spread across the Kingdom or at temporary stalls in Mecca, Medina, and the Holy Places. A total of 41,927 parcels were sent and received during the last pilgrimage to and from Mecca. For more details of the statistics of the services provided by the Kingdom of Saudi Arabia to pilgrims, the General Authority for Statistics provided many details through the Hajj statistics register for 1440 AH, through its official website at www.stats.gov.sa